Frequently Asked Questions
About Us
The website is happily owned by My Happy Home LLC. We are a family-owned business who loves to bring the best beauty supplies to our customers. We have a strong focus on natural products. All of the items that we offer are 100% authentic. Contact us with any questions. We love to hear from you!
Shipping
We utilize Amazon facilites for storing and shipping items. Please note that most items will arrive in an Amazon-branded box, however, all customer service is to be directed to sales@skybluebeauty.com.
Cancellations
Once an order is submitted, our system immediately starts processing it and we are not able to make an changes or cancellations.
If you are interested in returning or exchanging any products, please contact us at sales@skybluebeauty.com. We will be happy to assist you with this process. We offer a satisfaction guarantee for one week after the item has been delivered. If the product is completely unopened, we offer a full refund up to 30 days after the item has been delivered. Please know that we refund the price of the product as soon as we receive it, but are unable to refund your shipping costs (both ways) or tax. Shipping costs are only refunded in the rare instances of defective merchandise. Please package your product well for shipping as we are not responsible for items damaged while being returned to us.
Returns
Parntering with Us
If you are a manufacturer or distributor who would like to partner with us, please contact sales@skybluebeauty.com. Please note that we offer only 100% authentic products.